What is Sofy?
Getting Started
The Sofy Dashboard
Getting Started with Testing Your App
Perform adhoc testing on real devices
Integrate with existing toolsets
Best Practices Guide
App Manager
Uploading Your App
Installing an App
Considerations for IPA files (iOS)
Enterprise Build Support
Automatically Re-Signing iOS Apps
Mobile Adhoc testing
Device Lab Management
Understanding the Device Lab
Interacting with a Device in the Device Lab
Reading Device Logs
Viewing Test Results in the Lab
Mobile Manual Testing
Creating and Running Manual Tests
Reviewing the Results of a Manual Test
Creating a Bug or Issue during Manual Testing
Exporting Results
Mobile Automated Testing
What is No-Code Automation?
Creating an Automated Test
Creating a Test Suite
Converting a Manual Test Run to an Automated Test
Inserting Steps into an Existing Test Case
Creating a Template for Automated Tests
Inserting a Template into a Test Case
Adding Post Test Hook or Cleanup Steps
Creating a Variable During Test Case Recording
Executing Automated Tests
Manually Overriding Element Selection
Adding a Swipe Until Action to a Test Case
Aborting a Scheduled Run
Organizing your Test Cases
Version History
Creating Variables in Offline Mode using Override
Test Case Status
Adding Actions on Automated Tests
Switching between apps
Resetting your app
Setting Performance Thresholds
Adding Delays in Automated Test Cases
Adding Conditions to Test Cases
Adding Asserts During and After Test Recording
Adding an API Step to your Test
Storing Variables and Using them in API Requests
Automate OTP verification via email
Automate OTP verification via text message
Long Press
Swipe
Adding a Visual Match to a Test Step
Recording a Swipe Until Step
Delete Step During Recording
Edit Steps During Recording
Variable-Based Conditional Actions
Accessibility Testing
Test Data
Reporting
Review Test Results from Device Lab
Compare Test Results with Baseline Recordings
Release Readiness Report
Viewing Results of Schedule Runs from Dashboard
Viewing Results of Lab Runs from Dashboard
Scheduling Tests
Sofy Co-Pilot
Creating Test Cases Using Sofy Co-Pilot in Portal
Analyzing Test Results
Sofy Co-Pilot Frequently Asked Questions
Automate your tests via Sofy's Co-Pilot in Lab
Account Settings and Billing
Integrations
Integrating Sofy with Atlassian
Adding Issue Tickets to Jira from Sofy Test Results
Integrating Sofy with Jenkins
Integration with BitRise
Integration with GitHub Actions
Integration with Datadog
Forwarding Email Addresses and Slack
CircleCI
Microsoft App Center
Login using Microsoft 365 and Google SSO
Integrating with Sofy via Webhooks
FAQs
Troubleshooting
Wrong element detected
Application Failed to Install
A system dialog pop-up failed my test
Selecting the right element on my screen but still getting test failure
Observing Slow Performance
API Documents
Salesforce App Testing
Release Notes
April 2025
March 2025
February 2025
January 2025
December 2024
October 2024
June 2024
May 2024
April 2024
March 2024
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December 2023
November 2023
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September 2023
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June 2023
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April 2023
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February 2023
December 2022
November 2022
October 2022
September 2022
Release Notes (before Oct. 2022)
All Categories > Mobile Manual Testing > Creating a Bug or Issue during Manual Testing
Updated
by
Hyder Ali
You can create an issue during manual testing. To do so, complete the following steps:
