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Reading Device Logs

Updated 6 months ago by Hyder Ali

1. Once in the Sofy Device Lab you can click on the Log Tab and hit play button to start reading device logs.

   

2. The device logs are shown in the browser and can be downloaded to investigate potential issues in the app. To download, click on the Download icon. The logs will be downloaded to the browser's Download folder.

   

3. To stop the logs, you can click on stop icon.

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