Product Issues and Product Bugs

Updated by SYED A HAMID

At Sofy, a product issue is an umbrella category for all varieties of product bugs. With Sofy, you can create an issue while performing a test: Sofy enables testers to create different type of issues directly within the product.

Issue types

The following types of issues can be created within the Sofy platform while performing Manual or Adhoc Testing:

  1. Performance
  2. Crash
  3. UI or UX issues
  4. Product functional issues

Creating issues

To create an issue in Sofy, complete the following steps:

  1. First, get a device (for a step-by-step guide to acquiring a device, click here)
  2. After installation of the application, select one of the test case to run
  3. During test execution, click on the Issue icon
  4. Add all the values of the issue
    1. Title of the issue
    2. Type of issue
    3. Add device log
  5. Click on Create Issue

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