What is Sofy?
How Does Sofy Help You?
Getting Started
Getting Started with Testing Your App
The Sofy Dashboard
Perform adhoc testing on real devices
Integrate with existing toolsets
Best Practices Guide
Modes of Device Interactions
App Manager
Uploading Your App
Installing an App
Considerations for IPA files (iOS)
Enterprise Build Support
Automatically Re-Signing iOS Apps
Troubleshoot Errors While Uploading Applications
Mobile Adhoc testing
What is Ad Hoc Testing?
Performing Ad Hoc Testing in Sofy
Setting up your Release
Device Lab Management
Understanding the Device Lab
Interacting with a Device in the Device Lab
Reading Device Logs
Viewing Test Results in the Lab
Install/Change Builds in Sofy Lab
Capturing Network Logs
Debugging with HTTPS Logs
Mobile Manual Testing
Creating and Running Manual Tests
Reviewing the Results of a Manual Test
Creating a Bug or Issue during Manual Testing
Exporting Results
Mobile Automated Testing
What is No-Code Automation?
Creating an Automated Test
Creating a Test Suite
Converting a Manual Test Run to an Automated Test
Inserting Steps into an Existing Test Case or Template
Creating a Template for Automated Tests
Inserting a Template into a Test Case
Adding Post Test Hook or Cleanup Steps
Creating a Variable During Test Case Recording
Executing Automated Tests
Manually Overriding Element Selection
Aborting a Scheduled Run
Visualizing Test Case Health In Offline Editing
Re-Run From a Specific Step in Lab
Organizing your Test Cases
Version History
Creating Variables in Offline Mode using Override
Availability of action buttons in lab during various modes
Unmask "Invisible" Elements in XML
Test Case Status
Adding Actions on Automated Tests
Swipe Until Overview
Adding a Swipe Until Action to a Test Case
Recording a Swipe Until Step
Switching between apps
Resetting your app
Setting Performance Thresholds
Adding Delays in Automated Test Cases
Adding Conditions to Test Cases
Adding Asserts During and After Test Recording
Adding an API Step to your Test
Storing Variables and Using them in API Requests
Automate OTP verification via email
Automate OTP verification via text message
Long Press
Swipe
Adding a Visual Match to a Test Step
Manual Override - Best Practices
Arithmetic Operations
Editing Different Types of Actions during Recording
Delete Step During Recording
Edit Steps During Recording
Variable-Based Conditional Actions
Testing Deeplinks
Notifications Pane — Open/Close Action
Drag and Drop
Long Double Press
Zoom In / Zoom Out
Accessibility Testing
Testing your App for Accessibility
Accessibility Guidelines Automated by Sofy
Test Data
Creating Test Data
Using Test Data During App Testing
Using Test Data
File Manager
Reporting
Review Test Results from Device Lab
Compare Test Results with Baseline Recordings
How to View Run Results - Lab Session
Report Viewer Role
Get Notified on Schedule Completion
Get Notified on Application Crashes
Release Readiness Reports
Updating a Test Step's Baseline from Results
Viewing Results of Schedule Runs from Dashboard
Viewing Results of Lab Runs from Dashboard
How to Evaluate your Test Results - A Detailed Guide
Scheduling Tests
Scheduling Automated Tests
Backup Device Functionality
Parallel Execution & Suite Allocation Guide
Best Practices for Reliable Test Execution
Schedule Run - From Initialization to Completion
Sofy Co-Pilot
Creating Test Cases Using Sofy Co-Pilot in Portal
Analyzing Test Results
Sofy Co-Pilot Frequently Asked Questions
Automate your tests with Co-Pilot
Create Manual Test Cases With Co-Pilot
Automate your tests via Sofy's Co-Pilot in Lab
Analyzing Test Results with Co-Pilot
Account Settings and Billing
Update Your Password
Adding Your Team
Generating API Access Keys
Understanding Usage and Billing
Role Based Permissions
Integrations
Integrating Sofy with Atlassian
Adding Issue Tickets to Jira from Sofy Test Results
Integrating Sofy with Jenkins
Integration with BitRise
Integration with GitHub Actions
Integration with Datadog
Forwarding Email Addresses and Slack
CircleCI
Microsoft App Center
Login using Microsoft 365 and Google SSO
Integrating with Sofy via Webhooks
FAQs
Mobile App Testing Frequently Asked Questions
Troubleshooting
Wrong element detected
Application Failed to Install
A system dialog pop-up failed my test
Selecting the right element on my screen but still getting test failure
Observing Slow Performance
Debugging Test Failures - Best Practices
Enforced Rules
Fixing a Save Test Case Variable Step After an App Change - Best Practice
Fix your Tests - Best Practices
API Documents
Upload Applications
Upload Application API Endpoints and Route Errors
Schedule Runs
Schedule Run API Endpoints and Route Errors
Schedule Run Status API Endpoints
Triggering Scheduled Runs with APIs
Fetch Schedule Test Run Group IDs Endpoint
Abort Scheduled Runs Using cURL Commands
Salesforce App Testing
Release Notes
July 2026
June 2026
May 2026
April 2026
March 2026
February 2026
January 2026
December 2025
November 2025
October 2025
September 2025
August 2025
July 2025
June 2025
May 2025
April 2025
March 2025
February 2025
January 2025
December 2024
October 2024
June 2024
May 2024
April 2024
March 2024
January 2024
December 2023
November 2023
October 2023
September 2023
August 2023
July 2023
June 2023
May 2023
April 2023
March 2023
February 2023
December 2022
November 2022
October 2022
September 2022
Release Notes (before Oct. 2022)
August 2026
September 2026
Mobile Agent
What is Mobile Agent
Run a test with a Mobile Agent Prompt
View Mobile Agent results
Save and re-run prompts
Convert a Mobile Agent run to a No-Code test case
Finding Agent-Generated Test Cases
Mobile Agent Credits
Sofy MCP Server
All Categories > Mobile Agent
8 articles
Mobile Agent tests your app from plain-English instructions. You describe a flow, such as "sign in and add two tickets to the cart", and the agent drives your app on a real Android or iOS device, ste…
Updated 6 days ago by Kashif Hussain
A prompt is a plain-English description of the flow you want the agent to test. This article shows how to start a run and how to write prompts that pass reliably. Start a run. Open Mobile Agent from…
Updated 1 week ago by Kashif Hussain
Every Mobile Agent run gets a run report that shows each step the agent took, so you can see where a flow passed or why it failed. Find your runs. Open Results. Click a run to open its report. Read t…
Save a prompt that works so your team can run the same flow again on a new build without retyping it. A saved prompt is stored per application. Save a prompt. After a run, click Save as Prompt.. Give…
Turn a finished Mobile Agent run into a No-Code test case that runs the same steps every time and can be added to schedules. Conversion creates a draft first, so you can check and adjust the steps be…
Once you've used Save as Automation on a task run, it shows up alongside your recorded No-Code tests and can be scheduled, edited, or re-run the same way. From the left navigation, go to Automation →…
The Mobile Agent uses credits. Your plan gives you a set number of credits each month, and each agent run uses some of them. An agent run is one prompt the Mobile Agent runs. Each agent run uses 2 cr…
Updated 51 minutes ago by Kashif Hussain
The Sofy MCP server lets an AI assistant that supports MCP (Model Context Protocol), such as Claude, run Mobile Agent prompts, check results and create No-Code test cases for you. You can also point…
